Demo

How-to

Choose what Nadia does on her own

Updated November 3, 2026

Owners open Settings, then Nadia, your assistant. There you choose which leads she starts with, what she may send on her own and what waits for an agent’s approval, the hours she sends in, and the moments she hands a person to you (asked for a person, ready to see a home, a hard question).

  1. Open her settings

    Settings, then Nadia, your assistant under Follow up.

  2. Pick her leads

    Choose the sources or kinds of lead she works first.

  3. Choose what needs approval

    Leave first messages waiting for approval while you get to know her, then let her send on her own when you’re ready.

  4. Set the hand-off

    Choose who gets her hand-offs and how they’re told (push, text or email).

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Still stuck? In the app, open Help & feedback from the menu under your name, and Nadia answers from your own account or sends it to a person. You can also email support@keptintouch.com. You get a reply within one business day, and within two hours for anything urgent (8am to 6pm Mountain). Is something down for everyone? See live status.