Nadia AI ISA

Nadia inside Kept in Touch and Nadia for Follow Up Boss: follow-up, texting, calls and approvals.

Guides

Nadia for Follow Up Boss: get startedConnect Follow Up Boss, pick watch-only or sending, give Nadia the FUB login she texts from, set quiet hours and go live.Guide · Nadia AI ISA

How-tos

Choose what Nadia does on her ownSet which leads Nadia works, which messages she sends herself, her hours, and when she hands a lead to you.How-to · Nadia AI ISA

Questions

Approve, edit or skip what Nadia draftedNadia’s drafts and approval cards: where they show up, how to edit before sending, and why nothing goes out without you.Question · Nadia AI ISA
Nadia’s modes in Follow Up BossFull Service, SMS+Email, Texts Only, Reply-Only and Watch Only, plus take over and snooze on one lead.Question · Nadia AI ISA
What does Nadia do?Nadia is the AI ISA: she answers and follows up with every lead by text and email, qualifies them, books appointments and hands hot leads to your agents.Question · Nadia AI ISA
Which leads Nadia works in Follow Up BossLead rules decide who Nadia may start with: new leads, sources, assigned agents, a tag or stages, minus the denylist.Question · Nadia AI ISA

Still stuck? In the app, open Help & feedback from the menu under your name, and Nadia answers from your own account or sends it to a person. You can also email support@keptintouch.com. You get a reply within one business day, and within two hours for anything urgent (8am to 6pm Mountain). Is something down for everyone? See live status.