Question

Approve, edit or skip what Nadia drafted

Updated November 3, 2026

When Nadia drafts a text or email that needs your OK, it shows as a card on Today and on the person’s page. Read it, edit the words if you like, then approve to send it or skip it. On a person’s page, Draft with Nadia writes a reply for you any time; nothing goes out until you press Send.

Questions

Why didn’t my approved text go yet?

Approved texts still follow quiet hours. If it’s outside 8am to 9pm in your time zone it goes out in the morning.

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Still stuck? In the app, open Help & feedback from the menu under your name, and Nadia answers from your own account or sends it to a person. You can also email support@keptintouch.com. You get a reply within one business day, and within two hours for anything urgent (8am to 6pm Mountain). Is something down for everyone? See live status.

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Approve, edit or skip what Nadia drafted

Questions

Why didn’t my approved text go yet?

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